We are committed to providing exceptional service and quality products all backed by our policy of putting our clients first. As part of our commitment to excellence we have put in place a NEW repair material authorization (RMA) program that will allow our customers the ease and benefit of having one simple and easy to use method for returning products purchased form gsmcellularproducts, Inc. for replacement. We have also developed a convenient sales return authorization (SRA) program for items shipped back to gsm cellular products, Inc. for credit purposes. ( wholesale customers only ) The following two programs are available below. Please feel free to click the support link with any questions that you may have as they pertain to either program.